SABC Telecommunications & Media

SABC Calls for Applications: Customer Support Specialist

Gauteng Intermediate Level R 25 500 – R 33 484 p/m Closes: 29 Mar 2026 3 views
Customer Support Specialist job at SABC in Gauteng

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Job Overview

Join SABC as a Customer Support Specialist and grow your career in the Telecommunications & Media sector. Applications are now open — closing date: 29 Mar 2026.

CompanySABC
PositionCustomer Support Specialist
Available Posts7
LocationGauteng
LevelIntermediate
Experience Required5 years
Salary RangeR 25 500 – R 33 484 p/m
Closing Date29 Mar 2026 (8 days left)

About SABC

SABC is South Africa's public broadcaster, providing radio, television, and digital media services to the nation.

About the Position

This is an exciting opportunity for a Customer Support Specialist to join SABC's dynamic team. Network Engineer and similar professionals are invited to apply. The role is based in Gauteng and is open to candidates with a minimum of 5 year(s) of relevant experience.

The successful candidate will be expected to work collaboratively within a multidisciplinary team and contribute to the organisation's strategic goals. SABC offers a professional working environment, competitive benefits, and opportunities for career advancement.

Eligibility Criteria

To qualify for this role, candidates must satisfy each of the criteria listed below.

  • Willing to travel as required
  • Knowledge of relevant legislation and regulations
  • Must have own reliable transport
  • Knowledge of ISO standards
  • Strong analytical and numerical skills

Required Documents

Submit your complete application package including all documents listed below.

  • Certified copy of ID document or passport
  • Updated CV (maximum 3-5 pages)
  • Cover letter or motivation letter
  • Certified copy of Matric certificate
  • Certified copies of all relevant qualifications

Key Responsibilities

In this role you will be accountable for the following:

  • Maintain, monitor and optimise network infrastructure
  • Coordinate broadcast operations and production
  • Provide technical support and resolve customer queries
  • Ensure compliance with telecommunications regulations
  • Manage vendor and partner relationships

Required Skills

Essential skills and competencies required for this position:

  • Network protocols and infrastructure
  • Data analysis and reporting
  • Customer service and support
  • Digital marketing and analytics
  • Problem-solving

Ready to Apply?

Applications must be submitted online via the company's career website before the closing date indicated. Email applications will not be accepted. Please note that only shortlisted candidates will be contacted, and the company reserves the right not to make an appointment.

⚠ Important Note: ⚠ Please be advised: The company reserves the right not to fill this position. Canvassing of any employee in respect of this position is strongly discouraged and may lead to disqualification of your application.

Frequently Asked Questions

Bring certified copies of all qualifications, your ID, your CV, and any portfolios or references required.
Your cover letter should highlight your key skills, relevant experience, and why you are the best fit for the role. Keep it to one page.
Log into your profile on the company's recruitment portal to track your application status.
Yes, most large South African companies have structured career development programmes and internal promotion opportunities.

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