MTN Group
Application Closing In
Job Overview
Are you a Customer Support Specialist looking for your next big break? MTN Group is hiring in Mpumalanga. Salary: R 29 500 – R 38 872 p/m.
| Company | MTN Group |
|---|---|
| Position | Customer Support Specialist |
| Available Posts | 2 |
| Location | Mpumalanga |
| Level | Senior |
| Experience Required | 5 years |
| Salary Range | R 29 500 – R 38 872 p/m |
| Closing Date | 25 Mar 2026 (3 days left) |
About MTN Group
MTN is a leading emerging market operator, connecting subscribers in Africa, Asia and the Middle East.
About the Position
This is an exciting opportunity for a Customer Support Specialist to join MTN Group's dynamic team. Network Engineer and similar professionals are invited to apply. The role is based in Mpumalanga and is open to candidates with a minimum of 5 year(s) of relevant experience.
The successful candidate will be expected to work collaboratively within a multidisciplinary team and contribute to the organisation's strategic goals. MTN Group offers a professional working environment, competitive benefits, and opportunities for career advancement.
Eligibility Criteria
Ensure you meet all eligibility criteria before submitting your application.
- Strong analytical and numerical skills
- Attention to detail and high level of accuracy
- Relevant safety certifications (SAMTRAC/OHSAS advantageous)
- Reliable and punctual with a professional attitude
- Matric certificate (Grade 12 or equivalent)
Required Documents
The following documents are required as part of the application process.
- Updated CV (maximum 3-5 pages)
- Certified copy of Matric certificate
- Certified copies of all relevant qualifications
- Certified copy of ID document or passport
- Cover letter or motivation letter
Key Responsibilities
Key responsibilities include:
- Maintain, monitor and optimise network infrastructure
- Provide technical support and resolve customer queries
- Plan and execute digital marketing campaigns
- Analyse network performance and produce reports
- Develop and implement content strategies
Required Skills
The ideal candidate should possess the following skills and competencies:
- Technical documentation
- Stakeholder communication
- Project management
- Network protocols and infrastructure
- Content creation and strategy
Ready to Apply?
Applications must be submitted online via the company's career website before the closing date indicated. Email applications will not be accepted. Please note that only shortlisted candidates will be contacted, and the company reserves the right not to make an appointment.
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