Telkom SA Telecommunications & Media

Join Telkom SA as a Customer Support Specialist — Applications Open

KwaZulu-Natal Intermediate Level R 25 500 – R 38 034 p/m Closes: 29 Mar 2026 1 views
Customer Support Specialist job at Telkom SA in KwaZulu-Natal

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Job Overview

Join Telkom SA as a Customer Support Specialist and grow your career in the Telecommunications & Media sector. Applications are now open — closing date: 29 Mar 2026.

CompanyTelkom SA
PositionCustomer Support Specialist
Available Posts5
LocationKwaZulu-Natal
LevelIntermediate
Experience Required5 years
Salary RangeR 25 500 – R 38 034 p/m
Closing Date29 Mar 2026 (7 days left)

About Telkom SA

Telkom is a South African provider of telecommunications, information and multimedia technology services.

About the Position

This is an exciting opportunity for a Customer Support Specialist to join Telkom SA's dynamic team. Network Engineer and similar professionals are invited to apply. The role is based in KwaZulu-Natal and is open to candidates with a minimum of 5 year(s) of relevant experience.

The successful candidate will be expected to work collaboratively within a multidisciplinary team and contribute to the organisation's strategic goals. Telkom SA offers a professional working environment, competitive benefits, and opportunities for career advancement.

Eligibility Criteria

The following eligibility requirements are mandatory for all applicants.

  • People with disabilities are encouraged to apply
  • Project management certification will be advantageous
  • Strong analytical and numerical skills
  • Matric certificate (Grade 12 or equivalent)
  • Ability to influence and negotiate effectively

Required Documents

Ensure you have all required supporting documents ready before applying.

  • Certified copies of all relevant qualifications
  • Cover letter or motivation letter
  • Certified copy of Matric certificate
  • Updated CV (maximum 3-5 pages)
  • Certified copy of ID document or passport

Key Responsibilities

The successful candidate will be expected to fulfil the following responsibilities:

  • Plan and execute digital marketing campaigns
  • Provide technical support and resolve customer queries
  • Develop and implement content strategies
  • Ensure compliance with telecommunications regulations
  • Manage vendor and partner relationships

Required Skills

The ideal candidate should possess the following skills and competencies:

  • Stakeholder communication
  • Digital marketing and analytics
  • Data analysis and reporting
  • RF and transmission engineering
  • Project management

Ready to Apply?

To apply for this position, visit the company's official careers portal using the link below. Complete all required fields and upload your supporting documents. Only online applications will be considered. If you do not hear from us within 14 working days of the closing date, please consider your application unsuccessful.

⚠ Important Note: ⚠ Please note: This position is subject to background verification checks, including criminal record, credit history, and qualification verification. False information provided during the application process will result in immediate disqualification.

Frequently Asked Questions

Unfortunately, due to the high volume of applications received, only shortlisted candidates will be contacted.
Typically, the process takes 2–4 weeks from the closing date. Shortlisted candidates will be contacted for interviews.
Log into your profile on the company's recruitment portal to track your application status.
Yes, most large South African companies have structured career development programmes and internal promotion opportunities.

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